Oct 212004

I forgot to call Walgreens yesterday – darn MS memory – but when I remembered last night I left myself a voicemail at work as a reminder. So I give the specialty pharmacy a call and the lady isn’t very pleasant and acts like I’m the idiot and bothering her. She had trouble finding my order – so I thought great they didn’t put it through again – but after a little arguing that I hadn’t moved and I had given her the correct address she finally found the order. So barring some other stupidity – like her accidentally canceling the order I should have my Rebif refill tomorrow. Maybe they are doing this intentionally because they’ve figured out I am stockpiling the medication – but most likely it is just incompetence and/or bad system design.

 Posted by at 5:28 pm

  One Response to “Walgreens Follow-up”

  1. Standard top-notch customer service from the the pharmacy, eh? That shit drives me nuts … the mega-chains have ruined the chronic illness experience!

 Leave a Reply

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>